Terms

Dossier is a macOS application that reads iMessage conversations already stored on your Mac and produces written analysis of them. The analysis is generated by an AI model and is offered for interest and reflection.

It is not advice. Dossier is not a professional service of any kind. Not therapy. Not counselling. Not legal, medical or psychological advice. Nothing it writes should be treated as a finding of fact about another person. It surfaces patterns in how two people text. It does not diagnose anyone.

Dossier creates an anonymous account on first launch so that usage can be authenticated and counted. You may optionally link an email address, which is verified by a one-time link and unlocks cloud sync.

Dossier is for people aged 13 and over. The first time you generate a dossier, the app asks for your date of birth to confirm this. A date under 13 is rejected. You are responsible for keeping access to your Mac and your linked email secure.

The first 3 dossiers are free. After that, one credit generates one dossier. Credits are sold in a pack and do not expire. There is no subscription. Nothing recurs and there is nothing to cancel. Payment is handled by Stripe. We never see your card details.

A generation reserves a credit up front and refunds it automatically if the analysis fails. A network or server error never costs you anything. Beyond that automatic refund, credit purchases are final. If something has gone wrong with an order, email support@justdossier.com and we will look at it.

Use Dossier on conversations you are genuinely part of. Do not use it to stalk, harass, surveil, coerce or build a profile of anyone. Do not use it on messages obtained from someone else's device or account, and do not use it in any way that breaks the law where you live.

The people in your conversations have not agreed to these terms. Consider that before you share what Dossier writes about them.

Do not attempt to break, overload or reverse-engineer the analysis service, and do not resell access to it. We may suspend an account that does.

AI-generated analysis is sometimes wrong. It can misread tone, over-read a pattern, or state something with more confidence than the evidence supports. Dossier is provided as-is, without warranty that it will be accurate, available, or fit for a particular purpose.

To the extent the law allows, our liability arising from your use of Dossier is limited to the amount you have paid us in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.

You can stop using Dossier at any time by deleting the app, and you can revoke its access to your messages in macOS System Settings without deleting anything. To have your account and its data deleted, email support@justdossier.com.

We may suspend or end access to the analysis service if these terms are broken. For example: running Dossier on messages taken from someone else's device or account, using it to stalk, harass or surveil someone, attempting to overload, break or reverse-engineer the service, reselling access to it, or paying with a card you are not authorised to use. Where we can, we will tell you why. Suspending an account for any of these reasons does not require us to wait the 30 days described below.

Most problems are faster to fix than to litigate. Before starting arbitration or filing in court, email support@justdossier.com describing the Dispute and what you would like done about it, and give us 30 days to work it out. This runs both ways. We will raise a Dispute with you the same way before taking it further. It does not apply to a request for injunctive relief, and it does not stop either of us going to small claims court.

Any Dispute shall be finally settled by binding arbitration with National Arbitration and Mediation (“NAM”) under its Comprehensive Dispute Resolution Rules and Procedures and/or Supplemental Rules for Mass Arbitration Filings, as applicable (available at namadr.com). The arbitration will be conducted by videoconference if possible, by a sole arbitrator with substantial experience in resolving intellectual property and commercial contract disputes involving digital media, who shall be selected from the appropriate list of NAM arbitrators. The arbitrator will have exclusive authority to resolve any Dispute, provided, however, the state or federal courts of Delaware shall have the authority to determine any Dispute about enforceability of this arbitration clause, validity of the class action waiver, or requests for public injunctive relief, as set out below.

Judgment upon the award so rendered shall be final and binding as to all matters of substance and procedure, and may be enforced by a petition to any court of competent jurisdiction, which may be made ex parte, for confirmation and enforcement of the award. All proceedings shall, to the extent permitted by law, be closed to the public and confidential and all records relating thereto shall be permanently sealed, except as necessary to obtain court confirmation of the arbitration award.

The arbitration mandate set forth in this section does not apply to (i) individual claims brought in small claims court; or (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Dossier and/or Majr Technology Corporation platforms or intellectual property infringement or misappropriation.

If twenty-five (25) or more substantially similar Disputes are filed by the same counsel, or by counsel otherwise acting in any coordinated manner, then the parties hereto agree that NAM will administer them in batches of up to 60 claimants each (each, a “Batch”). NAM will administer each Batch as a single consolidated arbitration with one arbitrator, one set of administrative and arbitrator fees, one hearing held by videoconference or in a location decided by the arbitrator, and one decision, for each Batch.

Neither party shall have the right to participate in a class action, private attorney general action, or other representative action in court or in arbitration, either as a class representative or class member in connection with this Agreement. Any Dispute must be brought on an individual basis only.

The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims. This does not prevent either party from participating in a class-wide settlement. The parties knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim arising out of, or in connection with this Agreement, or any course of conduct, course of dealing, statements, or action of any party hereto.

You can reject the arbitration agreement, the batch arbitration provision, and the class action and jury trial waivers above. Email support@justdossier.com with your name and a statement that you decline arbitration, within 30 days of first accepting this Agreement. If you were already using Dossier before those sections were added, you have 30 days from the date at the top of this page.

If you opt out, Disputes between us are resolved in the state and federal courts of Delaware instead, and those three sections do not apply to you. Nothing else in this Agreement changes, and opting out will not affect your account, your credits, or your use of Dossier in any way.

We may update these terms as the product changes. Material changes will be noted here with a new date. This page was last updated on 19 August 2026.

Dossier is operated by Majr Technology Corporation. These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, and disputes will be handled by the state and federal courts located there.